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How Selflane Reduce Support Burden and Accelerate POS Deployments with Star Micronics
Mar 23, 2026For many POS platforms, printing issues don’t show up during development. They show up during deployment. Different restaurant environments, network configurations, and connectivity challenges can quickly turn printing into one of the biggest sources of support calls. That’s exactly what Selflane experienced. Printing instability wasn’t just a minor inconvenience. It was pulling engineering and service teams into troubleshooting instead of product development and growth. By standardizing on the TSP143IV thermal receipt printer and moving to the StarXpand SDK, Selflane was able to modernize its POS printer integration, simplify installations, and reduce recurring support issues. We put together a short case study that walks through what changed and what other ISVs can learn from it.
The Mastermind: New Mexico's Kevin Zhou
May 12, 2023When food meets technology: Albuquerque’s Selflane online ordering service is changing the game nationwide.
ABF's 40 Under 40: Selflane's Kevin Zhou found an affinity for food back in grade school
Jun 8, 2022In a time of turmoil, Kevin Zhou found an opportunity. When the Covid-19 pandemic shuttered in-person operations, restaurants needed a way to go online. So, many turned to Selflane, a delivery service Zhou launched in 2017 with his partner Charlie Liu. Unlike other services, Selflane does not charge the restaurant commission on delivery orders.
Local food delivery service hit by high gas prices
Mar 18, 2022"We made the initiative to pay drivers more, we had to," Kevin Zhou, Selflane co-founder, said.
New Mexico-based tech company's food delivery app helping local restaurants
Dec 16, 2020As the indoor dining ban in New Mexico continues, a New Mexico tech company is helping numerous restaurants expand their reach by offering delivery services.
Editor's Pick: Best Local Biz That Supports Local Biz
Dec 2, 2020When the stay-at-home orders increased the need for food delivery last spring, this local company saw an opening. "We noticed that people pay a lot of money for it but don't always get good service," says Kevin Zhou, who launched the delivery service in 2017 with partner Charlie Liu.
Albuquerque-based restaurant tech company helping local businesses adapt during pandemic
Aug 6, 2020Some metro businesses — big and small — are turning to services like Doordash and Grubhub as indoor dining remains closed. However, one locally-based online ordering company is hoping to lend a helping hand to small businesses, all by offering a similar service.