Contact Selflane support

Write to the Selflane team from the back office, the Selflane Office app or selflane.com/help. Pick a topic, attach screenshots or PDFs, and follow the conversation where you started it.

Start now Contact sales

At a glance

Where to find it
back-office › Top bar › ? (Help)
office › Settings › Contact us
consumer-site › selflane.com/help
  • Back office: the ? button in the top bar opens Help in a side panel, so you don't leave the page you're on. A dot on the button shows when Selflane has replied, and you get an email if a reply is still unread after 10 minutes. Owners, managers and staff can all use it; sales partners have the same Help in the Partner Center.
  • Selflane Office app: Settings › Contact us, the first row, with up to 5 photos or PDFs per message (10 MB each).
  • Without a login: anyone, including someone who can't sign in, can write from selflane.com/help or the Help button in the selflane.com header. They confirm their email with a 6-digit code and get replies by email. Attaching files needs a sign-in.

Pick a topic first and the matching guide shows before you write. On some topics the Selflane Assistant answers right away from Selflane's help articles, with buttons that open the screen it's talking about; choose That solved it or I still need help, and a person takes over when needed. To add a product, service or location, pick the Add a service topic.