Can we make certain POS actions need a manager?

Yes. Give manager permission to the roles you choose, then pick which actions need it: editing POS settings, applying vouchers, redeeming member points, customizing items and transferring orders.

Staff roles and manager permissions

Set up departments and job roles, choose which roles have manager permission, and pick which POS actions need a manager.

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At a glance

Where to find it: back-office › Employee › Team › Roles

What's included

Your team list
Add and manage employees in one place: their name on receipts, POS passcode, roles and hourly wage at each location, and whether they are active.
Timesheets and labor cost
See every clock-in by day or by week, fix or add timecards, and track labor cost against net sales.

Group roles into departments (for example front and back of house); labor reports total by department.
Mark each role for order access and manager access.
Choose which POS actions need manager permission: editing POS app settings, applying vouchers, redeeming member points, customizing items or modifiers, and transferring orders.
If no role has manager permission, every employee can use manager functions; the screen warns you about this.

Staff roles and manager permissions

At a glance

What's included

Your team list

Timesheets and labor cost

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